Return Policy

At TheBaggsy, your satisfaction is important to us. If you're not happy with your purchase, here's how we handle returns and refunds:

Refunds for Physical Products

  • Returns accepted within 14 days of receipt

  • Items must be unused, in original packaging, and in sellable condition

  • Return shipping costs are the customer’s responsibility (unless item is faulty or incorrect)

  • Refunds will be issued to the original payment method after inspection

Refunds for Digital Products & Downloads

  • No refunds once access or download has occurred

  • If there’s a technical issue, we’re here to help

Refunds for Services

  • Free cancellation up to 24 hours before the appointment

  • Late cancellations or no-shows may not be eligible for a refund

Exceptions

  • Personalized or custom items are non-refundable

  • TheBaggsy reserves the right to refuse refunds in cases of abuse